Mr.
Ramchandra Hegde is from Dandeli and had experience in Goa tourism
places. This experience helped him understand the importance of
providing quality service to customers. The Navodyami training helped
him think about ways he could improve customer service. He went to
visited other home stays to see in which ways they were successful so
that he could further enhance his own customer service. He included
more activities in his home stay package, and customers responded
positively.
He
has received financial support from the Navodyami program and invested
this money to improve the facilities in his homes stay. He has received
good feedback from guests of the home stay, who have written great
reviews on Trip Advisor. Please click on the link for more information. http://www.tripadvisor.in/Hotel_Review-g1156191-d2467189-Reviews-Amara_Homestay-Dandeli_Karnataka.html.
He has expanded the number of rooms in his home stay and purchased new
equipment. The funds he received from the Deshpande Foundation helped
him seriously improve his business. His customers are very happy with
his service and continually reference him.
Amara Home Stay: http://www.dandeliamara.com/